Set up and manage Invoca
Large accountsAnalyses call content for high-volume organisations.
Invoca analyses what is said during the call to deduce its outcome automatically: quote request, appointment booked, complaint, off-topic call. At high volume, that replaces manual qualification that has become impossible.
What UNYX configures inside it
- The call typology specific to your trade, which the tool must learn to recognise.
- Sample checking, to verify the automatic classification tells the truth.
- Sending back to the platforms only the categories with commercial value.
The subscription and the account stay in your name. We work inside them, we do not own them.
How it plugs in
A script on your site and a connection to your telephony, with publisher support at go-live.
What it does not do
It is an enterprise solution: cost, go-live time and a minimum volume for the learning to be reliable.
Who it suits
Organisations receiving hundreds of calls a month that can no longer qualify them one by one.
Already using it, or unsure whether to buy it?
We look at your account, tell you whether this tool belongs in your setup, and show you on your own figures before you pay anything.
Invoca is a trademark of its publisher. UNYX neither publishes nor resells it: we know how to implement and operate it inside your account.