Set up and manage CallTrackingMetrics
Call tracking and conversation analysis.
CallTrackingMetrics combines call tracking with a layer of telephone relationship management: routing, queues, team monitoring. It suits companies that treat the call as a sales channel in its own right.
What UNYX configures inside it
- Call routing by originating campaign, where that makes sense for you.
- The qualification markers used by your teams on the phone.
- Sending back to the platforms, once qualification is settled.
The subscription and the account stay in your name. We work inside them, we do not own them.
How it plugs in
A script on your site for the number swap, a connection to your telephony and access to your platforms.
What it does not do
Its functional richness takes time to learn. For plain call attribution, it is oversized.
Who it suits
Companies with a dedicated phone team, where organising calls matters as much as their origin.
Already using it, or unsure whether to buy it?
We look at your account, tell you whether this tool belongs in your setup, and show you on your own figures before you pay anything.
CallTrackingMetrics is a trademark of its publisher. UNYX neither publishes nor resells it: we know how to implement and operate it inside your account.